A better brief starts with three questions.
What changed? Why does it matter? What happens next?
Ideas, working notes, and a point of view
The Civitas
Journal.
On following policy, working with clarity, and building useful software.
6 articles
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A bill list is not a workflow.
A useful docket connects the record to a person, a question, and a next step.
Sometimes the useful answer is “nothing yet.”
Why empty, unavailable, and up to date should never mean the same thing.
Less chasing. More doing.
The best public affairs software should give your attention back to the work.
Show the product. Explain the limits.
Why our website uses real application captures, with the example data plainly labeled.
The small-team test.
If the tool only works when someone manages the tool, it is asking too much.