Account and billing
Upgrade, invoices and cancelling
Read actual account billing records and separate approved commercial intent from unavailable checkout.
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Check the actual account
Open Products and account Settings to inspect the returned subscription state, invoices and available billing actions. Read an invoice's amount, currency and status from the actual record rather than substituting today's public offer. Historical accounts and money records remain valid history.
The intended new-customer Pro offer is $99 per month with 10 seats, monthly only, with no automatic trial. Enterprise is quoted; contact us. Checkout and paid access are currently unavailable. Creating an account or requesting information does not upgrade it.
Cancellation intent and current limits
The approved pilot terms allow cancellation anytime with access through the paid month. There are no routine prorated refunds; service-failure refunds are assessed case by case. Those terms do not prove an operational cancellation, billing portal or access-expiry journey. Check any actual agreement and invoice, and request help if your account lacks a working cancellation action.
Do not repeat a failed charge or cancellation to test whether it succeeded. A saved request is not a confirmed billing change. Reactivation, the partner lifetime rate and conditional post-cancellation data handling still need agreement and implementation verification.
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